Shipping policy

Last Updated: July 17, 2026

Shipping Policy

Thank you for choosing FITNEZA.

FITNEZA specializes in supplying premium fitness products to wholesale customers worldwide. We are committed to processing and shipping your orders efficiently and securely.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Large or custom wholesale orders may require additional processing time.
  • Customers will be notified if any unexpected delays occur.

Shipping Methods

We ship orders through trusted international carriers based on the destination, order size, and shipping method selected.

Shipping options and estimated delivery times will be provided during the quotation or checkout process.

International Shipping

FITNEZA ships to customers worldwide.

Please note that international shipments may be subject to:

  • Import duties
  • Customs fees
  • Local taxes
  • Brokerage fees

These charges are the responsibility of the customer unless otherwise agreed in writing.

Shipping Delays

While we strive to deliver orders on time, FITNEZA is not responsible for delays caused by:

  • Customs clearance
  • Shipping carrier delays
  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Government regulations
  • Other events beyond our reasonable control

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Damaged or Lost Shipments

Please inspect your shipment upon arrival.

If your order arrives damaged, incomplete, or appears to be lost in transit, contact us within 7 days of delivery at:

Email: info@fitneza.com

Please include:

  • Order Number
  • Photos of the shipment (if applicable)
  • A description of the issue

Our team will review your request and work with the shipping carrier to resolve the matter as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

FITNEZA is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping addresses.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

FITNEZA

🌐 Website: https://fitneza.com

📧 Email: info@fitneza.com